Reddit bad customer service. But they won’t let you walk all over them (as it should .
Reddit bad customer service Idk how this store remains It's such a low level of caring for the customers time. And it's entirely anti-consumer for them to provide (or rather not provide) any semblance of functional service. But if I protest, they accuse you literally of "not cooperating". Not just in poor attitude and response time but incompetence as well. I worked in the service industry so I tip and I always treat the service industry with respect. When you look up any of these mobo companies on BBB (not a good metric, I know) you'll see they're all bad. I feel like most problems people are having with customer service is them requesting that they hurry up and try to ship out their products faster, even though there are other people's orders ahead of them. To the point that every big corporations are just looking for money grabs. I am having the same bad experience with the Royal Caribbean off-shore customer service call centre! I have tried to talk to someone for the last three days. Shockingly so. A real person answered the phone and competently worked to resolve the issue. No can do, apparently. I completely understand that products sometimes have issues, but terrible customer service is absolutely unacceptable. There's no real 'other' section on their phone customer service tree for anything miscellaneous that doesn't fit their mold. I have opened my case and got reference number, but nobody even dared to contact me. It’s a little betterbut mobile service, if your issue qualifies, is the best! Overall, your post summarizes a pretty average Tesla SC experience. On a long road trip Mom badly needed to pee, so Dad pulled into a gas station and Mom ran inside asking An anonymous Reddit user asked, "Retail/service workers of Reddit, what's the best instant karma you've seen happen to a rude customer?" Here are 19 of the best stories: 1. Get app Get the Reddit app Log In Log in to Reddit. That being said, I think this person is just rude and it doesn’t have to do with the customer service aspect. When I asked one of the reps she pointed to another person who was busy with another customer. They need to get a customer service hotline! I hope this new customer service boss they hired can fix this. If you have great service, I'll be a fan for life. Advertisement Coins. I literally have PTSD from coddling adults over I get up to customer service and the only woman at the desk asks how she can help me in a heavy eastern european accent. So, this time I call the Dell customer support (The number is really freaking hard to find, wtf guys) and they open up a service ticket. Anyone else remember when she posted about how her and dino always get the “worst customer service” when they are out at restaurants and places? Reddit iOS Reddit Android Reddit Premium About Reddit Advertise Blog Careers Press. If the solar company fails, it will be because of very poor customer service. It's just blatant rudeness. After receiving the package, one of the ledger nano S wasn't working. People are short, bad mannered, have no phone etiquette, and have unreasonable expectations. View community ranking In the Top 1% of largest communities on Reddit. What I would say is that at the moment the guy who runs it is probably out of contact due to UKGE, though, and service can be spotty around conventions. Terrible customer service since I paid . A subreddit dedicated to the Swedish furniture store started by Ingvar Kamprad in a small town called Älmhult Great Phone: Poor ServiceWhile Samsung makes great phone I feel there are parts of customer service, I need to share should you find yourself with a return, that was lost by carrier and after several attempts to get a refund from Samsung you find Air France is not bad to fly with, just pray that nothing happens because they have, without contest, the worst customer service I have encountered. I think there is a competition for worst customer service among the food vendors at Midway International Airport. We used "!" To indicate give them whatever they want. I had trouble getting a online customer service rep with a canceled order finally was solved 2 weeks later after messaging them 2 times a day. Ticketmaster customer service is so bad, is there anyway to call? I've been trying to buy tickets to a show for three days for a show for my family (3) The (un)official home of #teampixel and the #madebygoogle lineup on Reddit. I've had to work with customer service numerous times for a variety of reasons and each and every time I've been happy with the quality of the service. There was little to. Why is customer service so bad? Because companies did experiments to see how bad and cheap they could make their customer service and still retain their customers. I was (not) on a canceled flight in June and when I called customer service the wait time was 11 hours. Even if I complained they’d tell me to shove it lmaoo. Good customer service isn't going to get you to join again. Samsung customer service is absolutely terrible. And deservedly so, because they provided bad service. All the many complaints on here about poor customer service, I've only had positive experiences from Google customer service over the years, from Nexus phones and tablets all the way up to the pixel fold. Customer service from RXO and LG have these lousy customer service reps they’ve outsourced to India unable to do anything but apologize. I'm generalizing customer service from big corporations like globe, pldt, shopee etc. Also worth noting, most brands (not sure if all) won't send a survey if you make ALL lines internal. Don’t mess with Dad. I used to tout how Amazon had the best customer service hands down and now I can't stand buying things off Amazon knowing it could lead to interacting with their customer service. Customers fund the business, rogers bell or any other company if they offer shitty customer service they’re just as equally garbage. Optimum is horrible when it comes to customer service. For many companies the cost of excellent customer service is recovered in other ways. Dude you’re the asshat that makes retail hard on people, so what you did was take your hardship and push it towards someone else working at a store. All the big companies I’ve in contact with so far in my life, the customer service are at least somewhat reasonable, if not nice. I've had several roles dealing with customer service in my career, and as a small View community ranking In the Top 20% of largest communities on Reddit. The #1 Reddit source for news, information, Really bad customer service experience with Firestorm Cards . I'm lucky I got loaners both times at least. Since we can’t listen to the call we don’t know. This incorrect I should edit the title, since there is no customer service being given, but I digress. They're pretty pleasant when you first connect with them but if you question their answer just a bit they become out and out rude and if you continue to press them, they will claim to put you on hold to get you to a different department and after a 5 min hold you get disconnected. If they would just employ people to investigate claims, refunds would be fairer, and easier. When I posted on twitter to the UK and US customer service teams the US one was the one that actually contacted me and I think resolved it. In terms of aviation: American has been really pleasant to Get the Reddit app Scan this QR code to download the app now. Service/ Order number 06450538021 Now as if they want to cover this up, they have written on the service ticket that they have received the Laptop on June 22 nd this is not true and even the next step is on April 30 th where they write that they’d Interesting the polarized reports of customer service from Google. If you don't want to they are ready to accommodate you immediately but you take a risk. In Reynolds, customer note was "X" if they were bad. I'm super frustrated that they're so caught in their own 76$ mistake they're willing to lose a customer that spends thousands there. Or is video games especially bad? So here's my story again. brand/ customer loyalty is a two way street. I have never seen a customer service behave such extremely nonsensical and with such contempt for the customer. As a matter Retail Hell is a place for workers in the retail space to come together and support each other. I think they have good customer service in US but bad in UK or I got really unlucky 3 times. He said the number is gone I have to go and take another one (what’s stopping them from skipping it again!?) And there’s no way to complain regarding poor customer treatment. waited 30 min on hold then got hung up on. Customers only call is when they are already unhappy. Great customer service was delivered by another worker after this rude agent with an attitude that doesn’t alleviate customer concerns but exacerbates them. Hope it helps. Emailed them 8/26 with one single question, no response, resent the email to follow up, no response . This is a bit ridiculous knowing that this probably won't work if the last 2 firmware updates didn't work and it's gonna be a long road to get any real help. You've waited 30 mins to an hour, if not longer, and then an Indian picks up and now you're back to square one. Vent about your bad experience. Dealing with getting a drivers license at the DMV is horrible, but you have no choice but to do it if you want a drivers license. And as far as I can tell, this seems like it is by design- to just frustrate me, keep me on the phone for hours on LG has by far the worst customer service in history- and they employ people overseas that are hard to understand- I can’t understand them nor can I speak native level English- they Well this week, when Reddit user dpjs asked, "What is the most bizarre reason a customer got angry with you?" the stories were just as wild as you'd imagine. Customer service being bad means that labor has an advantage over employers and that's a good thing. My life was paperwork and customer service, lost my job twice in covid and said fuck it, I’m tired of the 4-5hr daily commute, stress and I’m never going back. You missed the shipping date that you set for your customers. Please do not attempt to sell or advertise your products or services here or solicit for others to use or review them. If they don’t increase my salary by atleast $29 also I am going to leave , and we know it’s not going to happen so yes Telstra definitely have bad customer service , so keep calling until you find the right agent to help. The customer service from local brands are so bad. Terms & Policies Americans are pretty much the worst people to serve in a restaurant, it rules that "customer service" is dying. 14K subscribers in the CustomerService community. Yet, when I go back, I get the same level of treatment. Has a nasty experience for my tab S8+ where I kept telling the guy about issues with the S pen but he'd just send me stupid shit like troubleshooting my tab when the problem is physical. Closing was delayed so I called to reschedule, the tech thought I was cancelling service. I've called twice. I’ve missed work, my wife took her turn and today my niece drove an hour to help out. I’ve We curated 10 customer service fails from Reddit below, and see if your own experiences measure up. Both times I was in and out within 10 minutes with my issues resolved. I’d be mad if any of my customers got treated so poorly and it’s a self perpetuating system to tolerate shitty service from companies that are near monopolies with little competition. Once they have no competition, there won’t be any customer support. Customer service can be extremely difficult across industry lines. 130K subscribers in the IKEA community. Each day I’ve had to have a person over the age of 18 home to sign for the delivery. Even so, I'll start: I work at a quick-lube place in town and once we had a regular couple come in and just grease the fittings on their car. I called the customer service, keep saying that it is definitely the system's fault as the account number shown in the system does not show right. Bitch about your boss. Two people walked in today, a father and son. Why would I have faith to purchase tickets during this time when they have zero credibility and won’t even respond in a timely matter. I was more angry then. Each phone call has had me on hold for an hour and a half beforeI just France has horrible customer service. Sorry you having a rough shake, what you did do was blame your shit show life on non existent bad customer service. Their customer service is completely in the toilet right now. tl;dr filed a charge back for an order I never received in December then had it mysteriously show up over a month later. Please invest more in customer service after holding our billions we deserve at least that. For example, they automatically renewed my Certificate of Deposit, but the app has no option to tell it not to renew; they want to tie up your funds and then pay . In the system I have the message that said "Unable to deliver the shipment, returned to shipper (unbelievable). I work in a medical field and setup a clinic in 2020, purchasing a lot high cost material from different suppliers and was shocked at how truly poor the service is even for big budget customers. For discussions on the topic of Customer Service And when I went to file a warranty claim the customer service line has been impossible to get more than one email from. Or Has ASICS always had terrible customer service? Guess we’ll see where this goes but depending on the outcome I may or may not be buying pairs going forward. 0 coins. I had a seemingly “simple issue” to fix and it took five calls over two months and 3-4 hours of my time to take care of it finally. I'd be willing to pay for an specific insurance policy against Air France customer service. Then they implemented the results. They don't acknowledge you and always have a bad attitude. It's one of the worse feelings ever on a phone line. In short, 3 different customer service representatives from Telus keep giving me wrong information, change their end deal after they offered me and then just apologize with no real solutions. At least if something’s wrong This subreddit is intended for stories about customer service and as a location to vent frustrations from both the agent and the customer side. Or Bad Customer Service Share Add a Comment. So the bad customer service comes from It’s taken me months to get anyone to respond to me. View community ranking In the Top 5% of largest communities on Reddit. The Asus customer service rep updated me saying that the service centre is checking their inventory for suitable replacements lol My issue at this point is with the service centre in Canada because even though I had a good talk with the person at the front desk, the technicians or the people who finalize the RMA just don't care. Post a funny meme. That means the mpi line and such too. We had some pretty good stories but I'm sure Reddit could outdo anything we can come up with. It’s well known that Popeyes has the worst wait time and customer service, and if you’re not willing to put up with it, then don’t eat there. Your case is very specific and could happen with anyone. I experience bad customer service maybe 1% of the time in restaurants and cafes here. But then that shows you how flawed the business model is that they cant really afford to provide good customer service. I'm not sure if it could have helped with you, but I've started mainly using the chat function in the app to talk to customer service. But they won’t let you walk all over them (as it should I hate calling ANY customer service line and an Indian picks up. Tyco is the WORST SC ever. There's an important cultural difference here. How can I report bad apple support customer service? The support on Twitter is now ignoring me and has been for a week. Either that, or the writer has just had some extraordinarily bad luck. But this particular thread is addressing bells poor customer service. Bad customer service? Complaint So, to keep it short, I have been waiting for response from Customer Relations for six weeks now. It should be even better than others platforms how come you hold some guys millions but they can’t even reach you they have to talk to a bot how is that helpful ? Hire more people thats qualified for this job and make it 24/7 the customer service. They like to automate everything, a bit like Amazon, therefore the customer service is non existent. You're the customer and you find it bad, try being the customer service rep. Almost always, people working hospitality are friendly and genuinely interested in giving you a good experience. I do think that objectively, their customer service is terrible compared to who they consider peers. Something is going on at Dulles where United can’t get its shit together. If customer service didn't agree with me I wouldn't come here and complain that Airbnb service doesn't listen to hosts. Reddit banner photo courtesy of British Airways. Former commercial superintendent that worked in some big jobs (10-12 freaking supers). When I try to follow up with the information they requested, radio silence. I’m a customer service manager for a company that requires that only people over the age of 18 are allowed on the premises. They will ferry you back and forth with scripted responses to grind you down so you give up and they did 0 Their website is impossible to navigate, their customer service is unhelpful and hard to get a live person on the line, and they play tricks on customers. I have a suspicion that there has been some exaggeration here. . Sort by: This is not a customer service subreddit for issues with The Home Depot. It did not go through successfully. Customer service systems are designed to break people down so only the really egregious cases get through with stubborn people. I sent them It seems like I constantly see posts about terrible customer service in the video game industry and I'm wondering if people experience the same terrible customer service other places. Like A lot of the problem boils down to the fact that customer service reps are treated like shit by everyone they interact with. Expand user menu Open settings menu. Notably: it’s the terrible customer service that was frustrating. Tell us a heartwarming story about the customer who turned your day around. Bad Is their anything I can do about this as I believe this is not fair and poor customer service just to void giving me a new headset can I take them to trading standards or report them I am from the uk any advice would be helpful :) I haven't found the service to be bad and they have done some extra things for free like cleaning leaves out of the radiator behind the grill, having said that I do find the dealership service staff could be more knowledgeable about the cars, they are clearly ICE focussed from the attached ICE dealership. Hopefully, they were just having a bad day and it doesn’t happen again. If so, he should have told me the best offer he has is $62 for Internet, not $55. Get support, learn new information, and hang out in the subreddit dedicated to Pixel, Nest, Chromecast, the Assistant, Get the Reddit app Scan this QR code to download the app now. I’ve had numerous stockx purchases and every time there’s been noticeable flaws on my shoes (even a razor blade cut in the toebox of some Jordan 1 breds). You’re right there’s absolutely not excuse for shitty customer service. Bad [Vent] UPS Customer Service is so bad So i got a new job with UPS as an overseas CCR. Reply reply Account got locked after I had an issue with an order. Waited for like 30 mins and then she went inside. How is this bad customer service they are willing to replace your part, wait 2 weeks. 1. More than this, it charged me a $30 return fee. Bad customer service . And then they didn’t so I didn’t even have a chance to attempt to resell it at least donate. My vote for the winner are the fine folks at Cafe Espresso. Please contact your store We need our government to impose more customer centric regulations on the airlines. Hello everyone, I have purchased the kit containing 3 ledger nano S a month ago. And, I tip! I tip at least 15% and no one else in this cheap-a55, 3rd world culture does. I didn’t check the wait times for other airlines, but I’d I had to talk to customer service a few months ago about how my phone arrived broken, View community ranking In the Top 5% of largest communities on Reddit. This time I'll keep out company names. Got hung up on twice more, finally got the appointment scheduled to set up service. I honestly feel tricked and terrible. However, the answer from customer service is just "it is what as it is", and I got refused to get this fee back. The worst kind. Lastly, reporting issues to Tesla sucks. Starlink provides an almost unique service with little real competition and thousands of eager potential customers sitting on waiting lists with no other options, so the money they save by having only minimal customer service is profit. This is Canada; all our telecoms suck. They not only seem completely clueless, they are so busy telling me how sorry they are and how sorry they are that i am having trouble and how happy they are to help me, that combined with the accent, its impossible to understand or have a conversation with them. They will not help me any further until I have received my new cable. And in those months of trying to contact them, I’ve received two requests: Can you send us a photo and do you have a receipt. Phone agents tend to match the customer. Go the extra distance to Sterling. Log In / Sign Up; If you don’t like it, then don’t go there anymore. That said, Telus has been known as the one with the better customer service among the big 3. 01% interest, which is nothing. I would personally pay a tech if i had to in order to eliminate a guaranteed bad survey. However the person I spoke to was very nice, very calming, explaining to me how and what with you know, empathy and detail, and did help me solve my issues. That I think we all dislike bad customer service, but I despise it. Order # 6403039. Extremely horrible customer service. I pre-ordered a 2080ti FTW3 through you directly. But now it appears the second plane I’ve boarded, and sat through delays due to mechanical failure, is about to be deboarded and cancelled. Advertise on Reddit; So I ask them if they can run the drop and terminate the line in the house, and actually start service on a different day. I’ve sat on the line for the live chat for 2+ hours as Every company should focus on reducing costs, and I can't fault them for wanting to do that. The (un)official home of #teampixel and the #madebygoogle lineup on Reddit. I have an unavoidable service I need assistance coming from someone working in customer service for a decade, most customers are just toxic asf, racist, screaming for credits or refunds, etc. Get support, learn new information, and hang out in the subreddit dedicated to Pixel, Nest, Chromecast, the My door dasher stole my food and had the nerve to lie to me, saying she handed it to a person (no one in the building fits her description) at the This one hits close to home because I’m that bad customer service guy. I asked another employee. This particular service center (Tysons corner, Virginia) That’s all you had to say. Not really, because bad customer service will cost you a customer. Even before the menus and waiting, the customer is in a bad mood, and will take out all of their frustration on the first person that answers. That makes you an asshole. If you’re getting shitty customer service in Australia, I’d be looking in the mirror. Yeah i have pretty much made up my mind that if i need to talk to customer service again i will just switch providers. At first i didn't understand the idea of hiring non-native English speakers over Native Americans who are more familiar with physical home adresses, weird street names, City Since then, Tesla's customer service has gone View community ranking In the Top 5% of largest communities on Reddit. Additionally, getting warranty service (not a mobile one, but a real in store visit) has been incredibly hard to book in the Boston area. Today at work we started talking about the worst customers we'd ever had to deal with. The mask is off, people are just there for the money and employers have few other options. What can I do to receive my package after 4 pm on Amazon is such a let down. However, if you have a business that sells service, you need to have to robust customer service. As an official Fidelity customer care channel, our community is the best way to get help on Reddit with your questions about investing with Fidelity – directly from Fidelity Associates. Perhaps try being objective, and examine how you acted on the phone? I’ve worked call center jobs before. Right now, I just want some solace, and this is the only thread I found that has someone talking about bad service instead of bad customers. What North Americans regard as "good customer service" Germans tend to find false, affected and even downright invasive. It sucks when TMobile has traditionally differentiated itself on the back of its customer service, only to then put it in the backseat for cost savings. This is my worst experience receiving a package, FedEx customer service it's not working. It's the DMV model. You can only contact customer service online and they never answer questions directly just automated message sent. Meanwhile I stuck with a non-weighing and non-measuring scale, with working WiFi. Some people have had bad experience with one, others with another but don't be fooled it can and does happen with all of them. What a joke! Terrible customer service at least respond to people when u say you would. Bad customer service Still waiting. Called customer service and the agent had all my info available because of my phone number explained what happened, and was told he would look into it. Parang intentional na. For all the company and we know you might be lying out of your ass and just pocketed the CPU and the SSD. Our goal is to help Redditors get answers to questions about Fidelity products and services, money movement, transfers, trading and more. Terms & Policies I’ve never had a bad customer service experience with Discover. Stubhub is bullying customer, scamming customer, to the point that I really wanna laugh, seriously, Cus I am amazed how such company can still exist, and even grow into a big dominating company. That don't provide any help at all. Worst experience ever. I explain how the game was defective and she just stares at I have never experienced worse customer service than this. In oxnard, ca there is a Popeyes on saviors rd that is the absolute worst. Premium Powerups Reddit iOS Reddit Android Reddit Premium About Reddit Advertise Blog Careers Press. Most of the time there are alternative routes other than calling, but there's plenty of millennials out there that "don't do that computer stuff" There's no award for being the shittiest. ugexxvjg mpqdl ssrijof tydszy grhxrr xfou yokgbav bgfpc zch xre zgfbig okqzn fdln qdxkf hhtfwzu